ℹTranced does not process card payments directly. All card data, PCI compliance, and payment processing is handled exclusively by CCBill, LLC.
Subscription product
Premium subscription€15.00/month — recurring, auto-renewing
Devoted subscription€29.00/month — recurring, auto-renewing
CurrencyEUR (978)
Billing descriptorT MEDIA (CCBill-issued)
CCBill accountConfigured via CCBILL_ACCOUNT_NUM env var
Recurring period30 days
TrialNone for standard subscriptions. Earned trial (72h) via program completion — not purchasable.
Payment flow (user journey)
- 1. User selects plan on /subscribe page
- 2. Tranced generates a CCBill FlexForms URL with HMAC hash (MD5 of price+period+currency+salt)
- 3. User is redirected to CCBill-hosted payment page (no Tranced code on this page)
- 4. CCBill collects card details and processes payment
- 5. CCBill sends webhook to /api/webhooks/ccbill (new sale event)
- 6. Tranced verifies webhook hash, updates subscription status and user plan
- 7. User is redirected to approved URL
Webhook security
- All incoming CCBill webhooks are verified using HMAC MD5 hash before processing
- Webhooks are idempotent — replayed events are detected via webhook_events deduplication table
- Webhook processing creates audit records in webhook_events table
Subscription lifecycle
New saleUser plan set to premium/devoted, subscription record created
Renewalnext_renewal_at updated, plan kept active
CancellationStatus set to 'cancelled', access continues to next_renewal_at date
Grace period7 days on renewal failure before downgrade to free
ChargebackAccount suspended, veil_balance zeroed, subscription expired
ExpiryPlan set to 'free', subscription status 'expired'
Cancellation
Users can cancel via: (1) CCBill self-service at ccbill.com/cs/consumer_support.cgi, (2) email to billing@tranced.me, or (3) account settings page. Access continues until the end of the current billing period.
Veil credit purchases
Product typeOne-time digital credit pack (not subscription)
Packages500 Veil (€4.99) · 1200 Veil (€9.99) · 2500 Veil (€19.99)
Cash valueNone — Veil has no cash value and cannot be redeemed
Non-transferableYes — Veil cannot be transferred between users